Terms & Conditions

All estimates are based on properties up to ½ acre, unless otherwise specified in writing.
Larger lots, dense vegetation, wildlife activity, excessive standing water, or heavy pest pressure may
require additional materials or services and adjusted pricing.

Estimates are valid for 7 days from the issue date and may be revised if actual conditions
differ from what was quoted or visible at the time of estimate.

Initial service may take up to two weeks to schedule and is routed by location, weather,
and availability to ensure consistent, high-quality all-natural treatments.

Complimentary resprays and guarantees apply only when services remain active, on schedule,
and compliant with these Terms & Conditions.

Pre-Pay Discounts

Pre-pay discounts require invoices to be paid in full prior to the first treatment.
PayPal is accepted and may offer financing through PayPal Credit for qualified customers.
All promotions apply to new customers only.

Credit Card Surcharge

Credit card payments are subject to a 2.9% + $0.30 processing fee.
Customers may avoid this surcharge by paying via check.

Pay-As-You-Go Policy

An active credit card must be kept on file for Pay-As-You-Go services.
Cards are charged automatically on the day of treatment.

• Declined payments may result in service suspension.
• Balances past due more than 30 days may be sent to collections with allowable fees under NJ law.

Customers paying by check must leave payment in the mailbox before service.
If payment is not available, the visit will be cancelled.

Outstanding Balances & Refunds

All balances must be paid in full before resprays or future services.
If service is cancelled after a respray, that respray will be billed at the standard rate.

Non-service-related callbacks may incur a $149.88 trip charge.
Approved refunds are issued at Bite Back’s discretion, minus a 5% processing fee.

Cancellations must be emailed to
service@bitebacktick.com
before midnight the day prior to service.

The standard service season runs from late April through September.
Services are typically scheduled every 21 days, weather permitting.

All service plans automatically renew annually unless cancelled in writing.
Skipped or paused services may void respray guarantees and reduce effectiveness.

It typically takes three treatments to disrupt the mosquito breeding cycle.
Resprays are:

• Available 7–14 days after a treatment
• Not included with Silver or one-time services
• Subject to eligibility and active scheduling

• Vegetation must be trimmed and maintained
• Standing water should be eliminated when possible
• Gates unlocked and pets secured on service days

Unfenced properties require granular tick treatments to maintain tick respray eligibility.
Overgrown, unsafe, or inaccessible areas may be skipped without refund.

Bite Back uses only EPA Section 25(b) minimum-risk products made with plant-based ingredients.
While highly effective, natural treatments do not guarantee zero pests, zero bites,
or prevention of mosquito- or tick-borne illness.

Technicians will not treat unsafe areas, including poison ivy zones,
unstable terrain, or locations blocked by animals or debris.

Yard signage may be placed to meet New Jersey notification requirements.
These signs are informational only and not advertising.

By receiving service, customers agree to:

• Annual auto-renewal unless cancelled in writing
• Payment and respray eligibility requirements
• Property access and maintenance responsibilities

Questions or service changes must be emailed to
service@bitebacktick.com.